What the Limited Warranty Covers
Subject to the terms, exclusions and other limitations of this Limited Warranty, CertainTeed Corporation (“CertainTeed”) warrants to the original property owner that the Solstice AC Photovoltaic Roofing Kit (the “PV Kit”), when installed in strict accordance with CertainTeed’s installation instructions published at the time of original installation (“CertainTeed’s Installation Instructions”) and subject to normal and proper use, will be free from manufacturing defects as described herein. Components listed in Table 1 and included by CertainTeed in the PV Kit are obtained by CertainTeed from an Original Equipment Manufacturer (OEM) or Third Party Supplier and are not warranted by CertainTeed, but warranted directly by the OEM or Third Party Supplier as noted.
25-Year Linear Performance Warranty
SolarWorld guarantees that the actual output of the product will amount to at least 97% of effective output during the first year of operation of the product and as of the second year of the operation of the product, the effective output will decline annually by no more than 0.7% for a period of 24 years, so that by the end of the 25th year of operation an actual output of at least 80.2% of effective output will be achieved. In the event of a negative deviation of actual product performance from the so-called threshold values, SolarWorld will either supply you with replacement products, which make it possible to maintain actual performance, carry out repair measures, which make it possible to achieve actual performance or grant you financial compensation for the reduced performance of the product. During the initial 15 years of the warranty running time, SolarWorld will exclusively either offer to supply replacement products, which will make it possible to maintain actual performance, or to carry out repair measures which make it possible to achieve such actual performance. After the expiry of 15 years of the warranty SolarWorld may freely decide to grant financial compensation for the reduced performance.
See the Warranties Provided by the Original Equipment Manufacturer and/or Third Party Supplier for Full Details of the Coverage for the Component Specified in Table 1 and the Power Output Coverage Specified in Table 2
For PV Kit components purchased through CertainTeed, CertainTeed hereby assigns and passes through to the property owner all manufacturers’ warranties to the greatest extent such warranties are assignable.
All other components of the PV Kit, including electrical wire and conduit as specified in the CertainTeed Installation Instructions, are defined collectively in this Limited Warranty as the “CertainTeed Warranted Products” and are warranted by CertainTeed for the period of years designated in Table 1 as Warranty Years for that component from the date of installation. If, during the warranty period, CertainTeed determines that a manufacturing defect exists in any of the CertainTeed Warranted Products, CertainTeed will pay to repair or replace the product, at its option, and at no charge to the property owner. CertainTeed’s sole liability to the property owner
will be for the repair or replacement of the CertainTeed Warranted Product determined by CertainTeed to be defective. If, during the effective period of this Limited Warranty, CertainTeed, at its sole discretion, determines that the PV Kit cannot be repaired, replaced or that suitable replacement product is not reasonably available, CertainTeed will pay to the property owner compensation calculated as follows:
Ninety percent (90%) of both the original cost to the property owner of the PV Kit and the original cost of installation multiplied by the percentage of warranty months that remain unused of the warranty months for that component, as calculated from the date of installation to the date that CertainTeed determines that a defect exists in the installed CertainTeed Warranted Product. In no event will CertainTeed be responsible for or have any liability for workmanship in the installation of the PV Kit on the property.
This Limited Warranty is transferable by the original property owner and subsequent property owners only during the ten (10) year period after original installation. The warranty transfer is only effective if the new property owner provides written notice of the transfer to CertainTeed within sixty (60) days from the real estate title transfer date. Notice must be sent to CertainTeed Roofing Technical Services Department, 1400 Union Meeting Road, Blue Bell, PA 19422.
This Limited Warranty does not provide protection against and CertainTeed will have no liability for any failure, defect or damage caused by situations and events beyond normal exposure conditions, including but not limited to Lightning, hurricanes, tornado, hailstorms, earthquake, fire, explosion, flood or falling objects. Distortion, cracking or other failure or movement of the roof deck over which the CertainTeed Warranted Products are applied or of the walls or foundation of the building itself. Damage caused by structural changes, alterations or additions, or by the installation of equipment (such as, but not limited to, aerials, signs or air-conditioning equipment) to the structure after the original CertainTeed Warranted Products have been applied. Shading, stains or discoloration to the CertainTeed Warranted Products arising from outside sources such as, but not limited to, algae, fungus, moss, lichens or other vegetation, mold or mildew growth, or paints, chemicals or other similar materials.
- Mold and mildew (mold and mildew are functions of environmental conditions and not manufacturing defects).
- Misuse, abuse, neglect, or improper transportation, handling or storage of the CertainTeed Warranted Products.
- Installation of the CertainTeed Warranted Products over non-approved roof decks as more fully explained in CertainTeed’s Installation Instructions.
- Damage caused by improper installation or installation not in accordance with CertainTeed’s Installation Instructions.
- Damage to the CertainTeed Warranted Products caused by unapproved maintenance, repair or alteration to any of the CertainTeed Warranted Products and walking on or placement of objects on the surface of the CertainTeed Warranted Products.
- Vandalism or acts of war.
- Any other cause not a result of a manufacturing defect in the CertainTeed Warranted Products.
CertainTeed reserves the right to discontinue or modify the CertainTeed Warranted Products or any of the components that are part of the PV Kit and shall not be liable as a result of such discontinuance or modification, nor shall CertainTeed be liable in the event that any replacement of a CertainTeed Warranted Product varies in comparison to a CertainTeed Warranted Product in the original PV Kit installed. If CertainTeed replaces any component of the CertainTeed Warranted Products under this Limited Warranty, it may substitute products designated by CertainTeed to be of comparable quality, price range or performance in the event the component
initially installed has been discontinued or modified.
What the Customer Must Do
If you believe any component of your PV Kit has a manufacturing defect, you must promptly notify CertainTeed and provide proof of property ownership and the date of the PV Kit purchase and installation. In order to properly evaluate and process a warranty claim, CertainTeed may require the property owner to permit a CertainTeed representative to access the roof, make repairs to, take photographs of, and/or take samples from the roof, if required. CertainTeed and/or representatives of the Original Equipment Manufacturer or Third Party Supplier will evaluate each properly reported claim and will repair or replace the components used in conjunction with the PV Kit that are determined by CertainTeed/Original Equipment Manufacturer/Third Party Supplier to be defective, in accordance with the terms of the applicable warranty and within a reasonable amount of time.
For more details about submitting a warranty claim, visit www.ctroof.com or call 800-345-1145.
Please send all notifications and correspondence to:
CertainTeed Corporation, 1400 Union Meeting Road, Blue Bell, PA 19422,
Attn: CertainTeed Roofing Technical Services Department. Telephone number: 800-345-1145.
Warranty Registration – Not Required
You may register your product warranty on CertainTeed’s website: www.certainteed.com/warrantyreg.
Each registrant receives a registration confirmation number by return e-mail that can be printed and kept with this Limited Warranty and your proof of purchase. If you do not have Internet access, you can register your PV Kit by sending:
(1) your name, address, and telephone number; (2) the name and contact information of the contractor who installed your PV Kit and
the original date of installation; and (3) the serial number of the PV Kit to:
CertainTeed Corporation, 1400 Union Meeting Road, Blue Bell, PA 19422,
Attn: CertainTeed Roofing Technical Services Department.
CertainTeed will register your information and mail you a confirmation number. Failure to register this warranty does NOT void the
warranty or any of its terms.
Limited Warranty & Limitation of Remedies
THIS DOCUMENT CONSTITUTES THE EXCLUSIVE WARRANTIES AND REMEDIES PROVIDED BY CERTAINTEED. THE WARRANTIES AND REMEDIES CONTAINED IN THIS DOCUMENT ARE EXPRESSLY IN LIEU OF ANY AND ALL OTHER OBLIGATIONS, GUARANTEES AND WARRANTIES, WHETHER WRITTEN, ORAL OR IMPLIED BY STATUTE OR AT LAW. STATE OR PROVINCIAL LAW WILL DETERMINE THE PERIOD OF TIME FOLLOWING THE SALE THAT A PROPERTY OWNER MAY SEEK A REMEDY UNDER THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CERTAINTEED’S OBLIGATIONS, RESPONSIBILITIES, AND LIABILITY SHALL BE LIMITED TO REPAIRING OR REPLACING THE DEFECTIVE CERTAINTEED WARRANTED PRODUCT. IN NO EVENT SHALL CERTAINTEED BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING ANY DAMAGE TO THE PROPERTY, THE BUILDING OR ITS CONTENTS, COST OF POWER NOT GENERATED BY ANY COMPONENT OF THE PV KIT, OR FOR INJURY TO ANY PERSONS THAT MAY OCCUR AS A RESULT OF THE USE OF THE PV KIT OR AS A RESULT OF THE BREACH OF THIS WARRANTY. IF YOUR STATE OR PROVINCE DOES NOT ALLOW EXCLUSIONS OR LIMITATIONS OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL CERTAINTEED’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE
CERTAINTEED WARRANTED PRODUCT OR THIS WARRANTY EXCEED THE ORIGINAL PURCHASE PRICE OF THE PV KIT AND THE LABOR COST OF THE ORIGINAL INSTALLATION OF THE PV KIT.
This Limited Warranty may not be modified, altered or expanded by anyone, including product distributors, dealers, sellers, Third Party Suppliers or Original Equipment Manufacturers of components and/or CertainTeed field representatives. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from State to State, or Province to Province.